Privacy Policy
Last updated: September 23, 2025
Your Privacy Matters: At Sleep Chronicle, we are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This policy explains our practices in plain language.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Create an account or subscribe to our services
- Sign up for newsletters or email updates
- Submit comments, feedback, or contact us
- Participate in surveys or contests
- Make purchases or process payments
This information may include:
- Name and contact information (email, phone, address)
- Payment and billing information
- Demographic information (age, gender, interests)
- Communication preferences
- User-generated content (comments, reviews)
1.2 Information Collected Automatically
When you visit our website or use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location information (general geographic location)
- Cookies and similar tracking technologies
- Referral sources and search terms
1.3 Information from Third Parties
We may receive information about you from:
- Social media platforms (when you connect your accounts)
- Analytics and advertising partners
- Payment processors and subscription services
- Public databases and data aggregators
2. How We Use Your Information
Purpose | Legal Basis | Data Used |
---|---|---|
Provide and improve our services | Contract performance | Account info, usage data |
Send newsletters and updates | Consent | Email, preferences |
Process payments | Contract performance | Billing information |
Personalize content | Legitimate interest | Usage patterns, preferences |
Analytics and research | Legitimate interest | Aggregated usage data |
Marketing communications | Consent/Legitimate interest | Contact info, interests |
3. Cookies and Tracking Technologies
3.1 Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functionality Cookies: Remember your preferences and settings
- Advertising Cookies: Used to deliver relevant advertisements
3.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. We also provide a cookie consent manager for easy preference management.
4. Information Sharing and Disclosure
4.1 We Share Information With:
- Service Providers: Companies that help us operate our business (hosting, analytics, payment processing)
- Advertising Partners: To deliver targeted advertisements (with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In case of merger, acquisition, or sale of assets
4.2 We Do NOT:
- Sell your personal information to third parties
- Share your email address with other publications without consent
- Use your health information for advertising purposes
- Share sensitive personal information without explicit consent
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure servers with regular security updates
- Access controls and employee training
- Regular security audits and monitoring
- Incident response procedures
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
6.1 General Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain types of processing
6.2 California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
6.3 European Privacy Rights (GDPR)
If you're in the European Union, you have rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.
7. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:
- Account Information: Until you delete your account
- Subscription Data: For the duration of your subscription plus 7 years for tax purposes
- Marketing Data: Until you unsubscribe or object
- Usage Analytics: Typically 2-3 years in aggregated form
- Legal Requirements: As required by applicable law
8. International Data Transfers
Sleep Chronicle is based in the United States. If you're accessing our services from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate.
We ensure appropriate safeguards are in place for international transfers, including:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions for certain countries
- Certification schemes and codes of conduct
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
For users between 13 and 18, we require parental consent for certain activities and limit the information we collect.
10. Third-Party Links and Services
Our website may contain links to third-party websites, social media platforms, and services. This privacy policy does not apply to those external sites. We encourage you to read the privacy policies of any third-party services you use.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will:
- Post the updated policy on our website
- Update the "Last updated" date
- Notify you via email for significant changes
- Provide prominent notice on our website
Your continued use of our services after changes take effect constitutes acceptance of the updated policy.
12. How to Exercise Your Rights
To exercise any of your privacy rights or if you have questions about this policy:
Contact Our Privacy Team
Sleep Chronicle Media LLC
Attention: Privacy Officer
1455 Market Street, Suite 1600
San Francisco, CA 94103
United States
Email: privacy@sleepchronicle.com
Phone: 1-800-SLEEP-01 (1-800-753-3701)
Response Time: We aim to respond within 30 days
For General Inquiries:
contact@sleepchronicle.com
13. Additional Information for Specific Regions
13.1 Nevada Residents
Nevada residents have the right to opt out of the sale of their personal information. We do not currently sell personal information as defined by Nevada law.
13.2 Virginia Residents
Virginia residents have rights under the Virginia Consumer Data Protection Act, including the right to access, correct, delete, and obtain a copy of personal data.
13.3 Other US States
We monitor privacy legislation in all US states and will update our practices to comply with new requirements as they take effect.
Questions or Concerns? If you have any questions about this privacy policy or our data practices, please don't hesitate to contact us. We're committed to addressing your concerns and protecting your privacy.